Reviews

Job review from in Lancaster, NY 14086 on 04/19/23

Overall Rating:

4.8  out of 5
Our Overall Service
TBF offered a great product and warranty making the choice to trust them with the job a lot easier.
Call Representative
I feel that we did not have much interaction with our project manager as there was a transition between employees. Dan was very friendly when we saw him. Mike & Jen handled all our questions.
Sales Process
Dan Corbi was very informative and answered all of our questions. Did a great presentation that made us feel very comfortable about selecting this company and product.
Our Installation Crew
We cannot say enough about how happy we are with the work that Mike & Jen did on the install. They handled the entire installation so professionally with great communication and transparency of what was going on and what was next. You can tell when people take pride in their work and Mike & Jen certainly do! We would recommend these installers to anyone!
The Cleanup Process
Mike & Jen made sure that all excess materials were cleaned up and removed. We were so happy to see the finished product - sparkling clean and ready to furnish. It is truly a family room we will enjoy using in our home - not merely a "fixed up basement".

What type of work did you have done:

Basement Finishing

What made you choose our company:

The information we were given during the sales presentation showed the quality of the product and the durability of the product. These are 2 important factors we considered when thinking about spending money on an area of the house where water damage could be a possibility in the future. The finished product looks wonderful and we are happy we decided to go with TBF!

our service area

We serve the following areas

  • Allegany
  • Angola
  • Ashville
  • Bemus Point
  • Brocton
  • Cassadaga
  • Cattaraugus
  • Chautauqua
  • Cherry Creek
  • Clymer
  • Collins
  • Conewango Valley
  • Dayton
  • Derby
  • Dewittville
  • Dunkirk
  • East Otto
  • Ellicottville
  • Falconer
  • Findley Lake
  • Forestville
  • Fredonia
  • Frewsburg
  • Gerry
  • Gowanda
  • Great Valley
  • Irving
  • Jamestown
  • Kennedy
  • Kill Buck
  • Lakewood
  • Lawtons
  • Limestone
  • Little Valley
  • Mayville
  • North Collins
  • Olean
  • Panama
  • Perrysburg
  • Portland
  • Randolph
  • Ripley
  • Salamanca
  • Sherman
  • Silver Creek
  • Sinclairville
  • South Dayton
  • Stockton
  • Van Buren Point
  • Westfield
Our Locations:

Total Basement Finishing of Western NY
950A Union Rd Suite 422
West Seneca, NY 14224
1-716-346-8642
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